Best Practices for Continuous Improvement

Best Practices for Continuous Improvement

By: Chris Bible, Program Manager  Our customers are the reason that our business exists. Consistent conformance to our customer’s expectations is critical to our success. By striving to exceed our customer’s expectations, we can set the bar for quality standards...
Process Mapping: Begin at the Beginning

Process Mapping: Begin at the Beginning

By: Mary Jane (MJ) Sill, FMA, Senior Project Manager  So, you have been tasked with leading a process improvement initiative that, if successfully implemented, will help grow the business or reduce costs. Where do you get started? A systematic approach is always...