Mar 28, 2020 | Blog posts
By: Mary Jane (MJ) Sill, FMA, Senior Project Manager So, you have been tasked with leading a process improvement initiative that, if successfully implemented, will help grow the business or reduce costs. Where do you get started? A systematic approach is always...
Mar 21, 2020 | Client impact stories
The Challenge A large physician staffing company with a nation-wide presence was using an outdated, manual process for accounts payable. The process was unclear, undocumented, and varied in form between the resources. Additionally, the configuration was seen as...
Mar 20, 2020 | Client impact stories
The Challenge Our client was a Department of Energy agency. One of the divisions within the client sought to improve its customer satisfaction rating, which was based on a combination of timeliness and quality for a wide variety of services performed. Client...
Mar 18, 2020 | Client impact stories
The Challenge: Our client acquired another company and discovered that their software, hardware and computing field support were not standardized (corporate security standards and encryption). Our client had spent six months attempting to standardize and secure...
